Accounts Overview
Accounts OverviewAn account is a logical entity usually representing some logical or physical end po...
Customers
Customers are logical entities in the system usually representing some termination partners, reselle...
Tariffs and Rates
Tariffs and RatesTariff is logical entity in the system, which represents rules for rating and billi...
Balance and Credit Limit
Balance and Credit LimitIn addition to Tariff, each Customer or Account, except Root Customer, has t...
Low Balance Notifications
Low Balance NotificationsThe Low Balance Notification feature will send an automatic notification em...
Service Plans
Service PlansOverviewService Plan is the feature that allows billing Account periodically for fixed...
Routing Groups
Routing GroupsRouting Group is a list of Connections and associated with each of them Destinati...
Destination Sets and Routes
Destination SetsDestination Set is list of all prefixes, called Routes, with associated minute rates...
IVR Applications
IVR ApplicationsIVR Applications is the menu that allows configuring IVR applications. Examples of s...
Account's features
Allow registration for accountAllow Registration function in account menu allow you to perform the A...
Call Forwarding / "Follow Me"
Call Forwarding "Follow Me" FeatureEnabling the Follow Me feature will give you options of how you w...
Sippy Time Zones
Sippy Time ZonesSippy's Time Zones offer comprehensive list of Region/City pre-configured locations...
Exchange Rates
Exchange Rates With 170+ Currencies (supported currencies) as default in your Sippy Switch, bui...
List of Supported Currencies
Prior to November 1st, 2017 currencies were supported via Yahoo finance.  Customers that have p...
Service codes
OverviewService Codes feature allows to enable some services for accounts directly from UA(User...
Registrations
OverviewWhat is the purpose of this feature?"Registrations" feature allows to keep connection r...
Media relay usage cases
The relay or proxying of media through an intermediary system is useful for some specific scenarios,...
Adding, Editing and Deleting Minute Plans
Adding, Editing, and Deleting Minute Plans.Minute plans define fixed "bundles" of minutes to certain...
Test Dialplan
Documentation is applicable for the new Test Dialplan feature that is available starting from 5.0 ve...
Customers' features
This article describes some features that you will find in customers' settings.Acct. Matching Rule&n...
Web Users Permissions
This table should help illustrate what one type of user can or cannot access in our web interface.So...